Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Most orders arrive within 5–10 business days after shipment. Delivery times may vary depending on your location and carrier conditions.

Yes. We proudly offer free standard shipping on all orders.

Once your order ships, you will receive a tracking number by email. You can use the tracking information to monitor your package's progress.

We accept returns for both defective and non-defective products within 60 days of delivery. Items must be unused, in their original condition, and in original packaging.

At this time, we do not offer exchanges. If you wish to return an item, please contact us for assistance with the return process.

Once your return is received and inspected, refunds are typically processed within 5–10 business days to your original payment method.

We accept major credit cards, debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other secure payment methods available at checkout.

We strive to display product colors and details as accurately as possible. However, slight variations may occur due to screen settings, lighting, and the unique nature of certain products.

If you need to make changes or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to modify it.

We currently offer shipping to select international destinations. Shipping availability and delivery times may vary by location.

Please contact us within 48 hours of delivery and include photos of the damaged item and packaging. Our support team will work with you to resolve the issue promptly.

You can reach our customer service team anytime at:

Email: support@opusartisanboutique.com